THE HUMAN REPAIR WORKSHOP

Helping leaders close the gap between aspiration and operations.

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WHAT WE DO

We help mission-driven organizations

build the conditions needed for real, lasting impact.

That means strengthening what shapes how people experience their jobs: managable workloads, transparent priorities, leadership that is trusted, functional relationships across teams, and the ability to navigate conflict when it shows up.

When these things are intentionally designed, people stay engaged and the work becomes easier to sustain.

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HOW WE DO IT

We start by learning how your organization actually works.

Specifically, we focus on two things: how your team works together, and how that work shows up for the people you serve.

Internally, this can include facilitating conversations that need structure, clarifying how decisions get made, or strengthening communication under pressure. Externally, it can include adjusting intake processes, communication practices, or program delivery so they better reflect your values and priorities.

We also design and deliver trainings tailored to your team’s needs, whether that is a focused session on giving feedback or a full learning series aligned to your mission and context.

Throughout the partnership, we teach and model approaches such as restorative practices and systems thinking that help teams address challenges at the root.

The goal is to increase your organization’s capacity to handle strain and complexity without creating reliance on outside support.

We are not here to perform expertise. We are here to partner.

That means we'll be honest about what we see, curious about what we don't, and committed to solutions that actually fit your context.

Restorative Practice •

Systems Thinking •

Liberatory Design •

Adult Learning •

Relational Infrastructure •

Motivational Interviewing •

Restorative Practice • Systems Thinking • Liberatory Design • Adult Learning • Relational Infrastructure • Motivational Interviewing •

Services We Offer

The services listed here represent common approaches to our work, but they are not the only ways we partner.

If you are exploring an idea, navigating a specific challenge, or trying to determine where support would be most useful, let's start with a conversation. Together, we can identify where the work is most needed and what kind of engagement makes sense given your current priorities.

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Foundational Trainings

  • Learn to design programs and policies around what helps people heal using the HOPE Framework (Healthy Outcomes from Positive Experiences).

  • An introduction to the mindset, language, and circle processes that help teams move from blame to accountability.

  • Tailored training sequences built around your organization's context, values, and goals.

Signature Trainings

  • Our flagship training. Teams learn how to repair relationships, address harm when it happens, and move forward together using the Road to Repair™ framework.

  • A leadership intensive for executives and boards on how power shapes trust and how to lead with transparency and accountability.

Cohorts & Learning Communities

  • A year-long cohort that helps mission-driven organizations maximize impact by strengthening internal conditions and building the shared language, tools, and infrastructure to sustain impact over time. Includes core curriculum, monthly electives, peer learning, and certification.

  • A 9-month track for foundations and intermediaries focused on power, trust, and supporting repair across grantee portfolios.

Consulting & Support

  • Guided conversations for teams navigating conflict, transition, or realignment. We help groups clarify what's working, surface what needs attention, and design a path forward together.

  • A diagnostic process that maps your organization's strengths and identifies where conditions need reinforcement. Includes a clear report with recommendations.

  • Flexible credits to use throughout the year for coaching, facilitation, meeting redesign, or other targeted support. Use them as needs arise.

  • Multi-month engagements that combine assessment, training, facilitation, and ongoing support designed to strengthen the specific conditions your organization needs to reach its goals.

We believe organizations can be places where people are well and work is sustainable.

Our Team & Our Story

Examples of the Work We Do

These are just a few of the of questions we can help you answer.

People

  • What is really behind staff turnover?

  • Where has collaboration broken down between teams?

  • Are supervision structures actually supporting growth?

  • What would sustainable leadership look like for founders?

  • What do teams need to move through change successfully?

Systems

  • Who makes which decisions, and how clear is that?

  • Where is work piling up and why?

  • How do teams communicate across departments or locations?

  • How do different sites or programs stay aligned?

  • What happens when someone in a key role leaves?

Operations

  • What would effective onboarding look like?

  • How can institutional knowledge be captured and shared over time?

  • What kind of performance review process would best support our priorities?

  • How can policy better align with daily practice?

Relationships

  • How is lived experience reflected in organizational systems?

  • What helps funder and grantee relationships work well?

  • How can relationships with community partners be strengthened?

  • What feedback pathways help surface concerns early?

What It Looks Like to Work Together

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Leaders and teams typically come to us when they are:

  • growing, transitioning, or restructuring and want to do it well

  • looking to strengthen coordination, trust, or decision-making on teams that are already doing strong work

  • operating in increasingly complex environments and want clearer ways to handle conflict and feedback

  • supporting grantees or partners and seeking capacity-building that goes beyond compliance

  • working to restore and strengthen relationships with communities after disruption or change

This work is most effective when organizations are ready to look closely at how their systems are operating, not just what they hope to achieve.

Visit Our Blog

Tools, frameworks, and thinking to support your work

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Start a Conversation

Email us at hello@humanrepair.org with a few sentences about your organization and what you are thinking about. We will respond within two business days to schedule a 30-minute introductory call.

No preparation needed. No commitment required. We will listen, ask questions, and tell you honestly whether we are a good fit.

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  • Stop avoiding hard conversations and start designing for them.

  • Conflict isn’t the opposite of connection. It’s the first step.

  • Trust isn’t maintained by intention. It’s maintained by infrastructure.

  • Repair is how we stay in relationship with what we value.