Tools & Resources

How to Give Feedback Without Triggering Defensivness
Monica Rodriguez Monica Rodriguez

How to Give Feedback Without Triggering Defensivness

Feedback doesn’t need to be dramatic to be effective. It just needs to be clear. The SBI Framework turns feedback from confrontation into collaboration—helping teams name what happened, understand its impact, and move forward without blame.

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A Simple Weekly Ritual That Keeps Teams Connected
Monica Rodriguez Monica Rodriguez

A Simple Weekly Ritual That Keeps Teams Connected

Most teams talk about progress, not patterns. The Distributed Facilitation Model introduces a 15-minute check-in that shifts that balance. By rotating who leads the conversation, teams build shared awareness, surface issues early, and turn reflection into a regular part of their work—not a crisis response.

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What to Say When You Know Something’s Off
Monica Rodriguez Monica Rodriguez

What to Say When You Know Something’s Off

In most organizations, the hardest part of solving a problem isn’t spotting it—it’s saying it out loud in a way people can hear.
This article breaks down how to name what’s not working with care, curiosity, and clarity—so honesty becomes a habit, not a hazard.

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